Help: how Loyaltygo works

• How to create and design your loyalty card

  Step by step: create your free account with your email or with Google, design the card (logo, color, stamps and reward) and try it on your phone.

• How to download the poster with your QR code for the counter

  Download the poster with your card’s QR code as an A4 sheet, an A5 counter sign, a table card or a square for social media, with your text and colors.

• How your customers add the card to Apple Wallet or Google Wallet

  Your customers scan the QR code, enter their name and email and add the card to Apple Wallet or Google Wallet. No app and no password.

• How to add a stamp or points

  Open the scanner on your phone, scan the customer’s card in their Wallet and tap “Add stamp”, or type the points and tap “Add”. How it works, and its limits.

• How the card’s reward is redeemed

  When the customer completes the card, they get a notification. When you give them the reward, you tap “Redeem reward” in the scanner and the card starts over.

• How to change the reward, the stamps or the design when you already have customers

  Change the reward, the stamps or the design in the editor and tap “Update my customers’ cards” so it reaches them. Their stamps are kept.

• How to let your team add stamps with a PIN

  Set a 6- to 8-digit PIN so your team can use the scanner from their phone, without going into your dashboard. With several locations, one PIN per person.

• How Loyaltygo works with several locations

  All your locations share one card and one customer list: stamps add up at any of them. Up to 30 locations, each with its QR code and poster.

• Automatic notifications: birthdays, customers who stop coming and when they pass by

  Wish your customers a happy birthday, offer an extra stamp to those who stop coming in and remind them of the card when they pass near your business.

• How to send an email campaign to your customers

  Email the customers who accepted your offers and see how many opened it and how many came back within 7 days. 30 a month for free.

• How to ask every new customer for a Google review

  Loyaltygo emails each new customer a button to your Google Business Profile. Free for the first 10 each month.

• What the Loyaltygo dashboard shows you

  Your customers, today’s and this week’s visits, who has their reward ready, your most loyal customers and the list to download as a CSV.

• The free plan, the customer limit and how to cancel

  Free up to 30 customers, with no end date. What happens at the limit, what the Business plan costs and how to cancel with no commitment.